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You are not obligated to answer customer inquiries, however, if you feel inclined to do so please be respectful. Please check out our Wiki page for more info.Įmployees: Be respectful of your fellow USPS employees and customers who may come here with a question. This is sent directly to your post office but it may take a day or two to receive a response. If you are unable to reach your post office by phone or visiting in person is not an option, you may try submitting a service request by way of e-mail. For concerns that need immediate attention it is suggested you visit your post office in person. Appointments take approximately 15 minutes per person. If you dont see a time that works for you, check another location. To replace a lost or stolen passport, you must apply in person and submit Form DS-11 in addition to Form DS-64. Select a time from the list of appointments available. Reporting Your Passport Lost or Stolen (DS-64) You should complete this form if you lost your passport or it has been stolen. Preferred Date (MM/DD/YYYY) Step 3: Select a Time. Eligible to Renew by Mail: Select Renew by Mail below and follow the instructions for mailing your renewal form to the State Department. You must Renew by Mail if you are eligible. Another way for your USPS Passport Appointment Scheduler is by calling this United States Post Office phone number (800) 275-8777. Processing times are 6-8 weeks for routine service, and 2-3 weeks for. Choose another location or different date for additional appointments. You Cant Make Passport Renewal Appointments. USPS Passport Appointment Scheduler using the United States Post Office online appointments system, enabling you to make, cancel or change your appointment. We will notify the agency processing your application of your date of travel. We cannot guarantee an appointment will be available. The USPS Retail Customer Appointment Scheduler application has been updated recently to include the option to schedule Photo Services Only appointments. Most problems and questions can only be answered by your local post office. You must have an appointment to go to a passport agency or center. Postal employees are not here to cater to customer inquiries and complaints. "The views expressed herein are my own and do not necessarily represent the views of the United States Postal Service."Ĭustomers: Please remember this subreddit is not official USPS customer service. The /r/USPS subreddit is not affiliated with the United States Postal Service.